FAQ

2222 Centre Street
W. Roxbury, MA 02132-4097

Get Directions

COVID-19 Commitment to Clean FAQ

What new cleaning procedures have been implemented?
All common areas including entry ways, elevators and public bathrooms are sanitized with new electrostatic sprayer technology several times throughout the day. High touch surface areas, such as counters, doorknobs, chairs, and elevator buttons are regularly sanitized. Resident rooms receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology. Staff areas, including entries, lounges, and locker areas are thoroughly cleaned daily, and receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology.
What is electrostatic spray technology?
Electrostatic spray surface cleaning is the process of spraying an electrostatically charged anti-viral mist onto surfaces and objects. Because the particles in the spray are positively charged, they cling to and coat any surface they're aimed at. Electrostatic technology permits the application of a thin even chemical coating on all surfaces and the disinfectant even wraps around curves and gets into cracks and crevices as charged particles look for space to attach, offering a better and more secure coverage. For videos outlining the benefits of these cleaning systems click here:
Are products used to sanitize non-toxic and safe?
The products used in common areas and resident rooms is a liquid Lysol® called Hospital 256. It is safe but should not be sprayed on or too near a resident, so residents are not in their apartment during sanitization. We also use a Clorox® product in common areas and residents and staff are not in the areas during application.
How will residents know if their room has received a deep clean sanitization?
A sign stating “This room has been deep cleaned and sanitized” is placed in the room when cleaning and sanitization process is complete.
If I have questions or concerns, who should I contact?
Email Executive Director Michael Lincoln at mlincoln@germancentre.org or call 617-325-1230.
All common areas including entry ways, elevators and public bathrooms are sanitized with new electrostatic sprayer technology several times throughout the day. High touch surface areas, such as counters, doorknobs, chairs, and elevator buttons are regularly sanitized. Resident rooms receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology. Staff areas, including entries, lounges, and locker areas are thoroughly cleaned daily, and receive a deep cleaning and sanitization once a week utilizing the new electrostatic sprayer technology.
Electrostatic spray surface cleaning is the process of spraying an electrostatically charged anti-viral mist onto surfaces and objects. Because the particles in the spray are positively charged, they cling to and coat any surface they're aimed at. Electrostatic technology permits the application of a thin even chemical coating on all surfaces and the disinfectant even wraps around curves and gets into cracks and crevices as charged particles look for space to attach, offering a better and more secure coverage. For videos outlining the benefits of these cleaning systems click here:
The products used in common areas and resident rooms is a liquid Lysol® called Hospital 256. It is safe but should not be sprayed on or too near a resident, so residents are not in their apartment during sanitization. We also use a Clorox® product in common areas and residents and staff are not in the areas during application.
A sign stating “This room has been deep cleaned and sanitized” is placed in the room when cleaning and sanitization process is complete.
Email Executive Director Michael Lincoln at mlincoln@germancentre.org or call 617-325-1230.

Long Term Rehab FAQ

Do you offer Dementia/Alzheimer’s Care?
German Centre for Extended Care offers specialized memory care for residents with Alzheimer’s disease or related Dementia at Wilhelmina Schrafft Pavilion. The program focuses on residents’ emotional, physical, social, environmental, intellectual, spiritual, and vocational wellness. Individualized activities are offered in an environment that enables residents to function at their optimum level. Schrafft Pavilion was designed in conjunction with the Alzheimer’s Association and all direct care staff have received specialized Alzheimer’s training.
What are some of the qualities that set German Centre for Extended Care apart?
We take pride in the longevity of our staff with its emphasis on a team approach. Many of our employees have been with us for 15 years or more. The organization has a long-established history of caring for elders since 1914. Because we offer a variety of programs and services (long term care, short term rehabilitation, adult day health and assisted living), we have access to a talented network of individuals who provide care and comfort to our residents.
What happens if my relative becomes sick and needs medical care while at German Centre for Extended Care?
Patients who are too sick to be cared for in our facility are transferred to an area hospital for treatment. We are located within a couple of miles of most major medical centers in Boston. This proximity offers our residents and their families the security of knowing that acute care and physicians are easily accessible, if needed.
Do you offer palliative care?
Our Palliative Care Program focuses on relief of the pain, symptoms, and stress of serious illnesses, whatever the diagnosis. Our goal is to help residents live comfortably and attain the best possible quality so that they may retain their comfort, dignity, and control. A physician referral is required for palliative care services.
German Centre for Extended Care offers specialized memory care for residents with Alzheimer’s disease or related Dementia at Wilhelmina Schrafft Pavilion. The program focuses on residents’ emotional, physical, social, environmental, intellectual, spiritual, and vocational wellness. Individualized activities are offered in an environment that enables residents to function at their optimum level. Schrafft Pavilion was designed in conjunction with the Alzheimer’s Association and all direct care staff have received specialized Alzheimer’s training.
We take pride in the longevity of our staff with its emphasis on a team approach. Many of our employees have been with us for 15 years or more. The organization has a long-established history of caring for elders since 1914. Because we offer a variety of programs and services (long term care, short term rehabilitation, adult day health and assisted living), we have access to a talented network of individuals who provide care and comfort to our residents.
Patients who are too sick to be cared for in our facility are transferred to an area hospital for treatment. We are located within a couple of miles of most major medical centers in Boston. This proximity offers our residents and their families the security of knowing that acute care and physicians are easily accessible, if needed.
Our Palliative Care Program focuses on relief of the pain, symptoms, and stress of serious illnesses, whatever the diagnosis. Our goal is to help residents live comfortably and attain the best possible quality so that they may retain their comfort, dignity, and control. A physician referral is required for palliative care services.

2222 Centre Street
W. Roxbury, MA 02132-4097
617.325.1230