FAQs

If your loved one is in the hospital in need of short term rehab, how does the admissions process work?

The Carl J. Ludwig Transitional Care Unit (TCU) provides you with the link between hospital and home care. A referral should be made to our Admissions Office by the hospital Case Manager. Prior to admission, our clinical liaison nurse will conduct an evaluation of the patient. If the referral is appropriate, the hospital Case Manager and German Centre’s Admissions Office will work together to coordinate the transfer.

What happens if a patient becomes sick and needs medical care while at German Centre?

Patients who are too sick to be cared for in our facility are transferred to an area hospital for treatment. We are located within a few miles of some of the best medical centers in the country. This proximity offers our patients and their families the security of knowing that acute care and physicians are easily accessible if needed.

Do you offer Palliative Care?

Our Palliative Care Program focuses on relief of the pain, symptoms and stress of serious illnesses, whatever the diagnosis. Our goal is to help patients live comfortably and attain the best possible quality so that they may retain their comfort, dignity and control. A physician referral is required for Palliative Care services.

Do you offer home care services?

German Centre maintains relationships with several licensed community home care agencies. When you’re ready to go home, our Case Managers will discuss home care needs with you.

What amenities do you offer?

In your semi-private room you will find complimentary television and telephone service. The Village Clipper, our on-site unisex hair salon, offers a variety of personal grooming services. Computers with internet access and a supply of reading materials, including daily newspapers, are located in the sun-splashed Solarium. Meals may be enjoyed in the beautifully appointed dining room. Our fitness center, meeting rooms and non-denominational chapel are also available for your use.

Do you provide activities for my free time?

Recreation Assistants coordinate a schedule of activities that allows patients to participate in a range of programs they may enjoy. Sample activities include: card games and bingo, arts and crafts, fitness activities, socials and educational offerings. Some of our activities are also open to the community. Recreation calendars are posted in public areas.

Can I smoke during my stay at German Centre?

Deutsches Altenheim is a smoke free property.

What are the visiting hours?

Because family and friends are an important part of a patient’s care, we welcome visitors any time. We do however ask that when planning a visit, please keep in mind the patient’s need for rest and recuperative therapy. When visiting later in the evening or early morning, please be respectful of the other short term care patients.

How can I get to German Centre?

German Centre is conveniently located close to Route 128, Route 1 and Route 9. By public transportation, German Centre is located on the #35 MTBA bus line and is within walking distance of the West Roxbury stop on the commuter rail. Click here to get directions.

Can I receive mail during my stay?

Any mail received will be delivered to your room.

What are some of the qualities that set German Centre apart?

The organization has a long-established history of elder care since 1914. We take pride in the longevity of our staff with its emphasis on a team approach. Many of our employees have been with us for many years. Since we offer a variety of programs and services including long-term care, short term rehabilitation, adult day health, and assisted living, we have access to a talented network of individuals who provide care and comfort to our patients and residents.

What is your payment plan?

German Centre for Extended Care is a preferred provider for most major insurance plans, including: Medicare and Medicaid, Harvard Pilgrim Health Care, Blue Cross/Blue Shield, EverCare, and Tufts Health Plan, among others. We accept American Express, Visa, MasterCard and personal checks.

What is the advantage of being a not-for-profit organization?

Because we are non-profit, we are accountable to our mission rather than to stockholders. We accept tax-deductible donations, which enable us to provide staffing and amenities to enhance your stay with us.

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