FAQs

Do you have to be German to become a resident?

While German Centre for Extended Care has a strong history and tradition tied to the German community, residents in our facility need not be German. We are a non-sectarian, non-profit organization that welcomes residents of all nationalities and religions. We are proud to have a very diverse population among our residents, staff and volunteers.

What is the admission process if our loved one is in need of long term care?

We accept referrals from hospitals, senior care facilities (i.e., assisted living), physicians, family members, and seniors in the community. Interested future residents are admitted based on their need for long term care services, the availability of beds, and their assessed level of care. To help us prepare both clinically and financially for a senior’s care, our admission procedure includes an application to gather medical care history and financial data and an interview to assess the level of care required, share our philosophy, and answer questions about life at German Centre for Extended Care.

How does the admission process work if my loved one is in the hospital?

If your loved one is in the hospital or a sub-acute facility, a referral to German Centre for Extended Care is initiated either by your family or your loved one’s case manager. A German Centre for Extended Care nurse liaison will conduct an evaluation of your loved one at the hospital and will speak with you and your family. The evaluation is forwarded to our Admissions Office to determine if the placement is appropriate. Concurrent with this process, your family will complete the necessary forms for admission to German Centre for Extended Care.

Is there a waiting list?

Our waiting list is intended for applicants who are actively pursuing admission and would be prepared to move into German Centre for Extended Care immediately. The waiting period for a potential resident would depend on many factors, including bed availability and a clinical assessment. The waiting period can range from days to a number of months.

Do you offer Dementia/Alzheimer’s Care?

German Centre for Extended Care offers specialized memory care for residents with Alzheimer’s disease or related Dementia at the Wilhelmina Schrafft Pavilion. The program focuses on residents’ emotional, physical, social, environmental, intellectual, spiritual and vocational wellness. Individualized activities are offered in an environment that enables residents to function at their optimum level. The Schrafft Pavilion was designed in conjunction with the Alzheimer’s Association and all direct care staff have received specialized Alzheimer’s training.

What are the visiting hours?

Because family and friends are an important part of our resident’s personal care, we welcome visitors at any time. We do however ask that if you are visiting later in the evening or early morning that you are respectful of the other residents.

How can I get to German Centre?

German Centre is conveniently located close to Route 128, Route 1 and Route 9. By public transportation, German Centre is located on the #35 MTBA bus line and is within walking distance of the West Roxbury stop on the commuter rail. Click here to get directions.

Can I take my loved one out of the building for a visit?

We are always happy to have residents enjoy visits with their loved ones in whatever setting they choose. The Deutsches Altenheim campus encompasses several comfortable indoor and outdoor seating areas as well as walking paths. If you plan to visit off the campus, we simply request that staff is notified before leaving.

What is the advantage of being a not-for-profit organization?

Because we are non-profit, we are accountable to our mission rather than to stockholders.

What type of activities do you provide?

Samples of our senior care activities and programs include: entertainment, card games and bingo, arts and crafts, music and art therapy, current events, group discussions, men’s group, fitness activities, socials, field trips and other educational offerings. Some of our activities are also open to the community. Our staff posts recreation calendars on each unit.

What are some of the qualities that set German Centre for Extended Care apart?

We take pride in the longevity of our staff with its emphasis on a team approach. Many of our employees have been with us for 15 years or more. The organization has a long-established history of caring for elders since 1914. Because we offer a variety of programs and services (long term care, short term rehabilitation, adult day health and assisted living), we have access to a talented network of individuals who provide care and comfort to our residents.

What happens if my relative becomes sick and needs medical care while at German Centre for Extended Care?

Patients who are too sick to be cared for in our facility are transferred to an area hospital for treatment. We are located within a couple of miles of most major medical centers in Boston. This proximity offers our residents and their families the security of knowing that acute care and physicians are easily accessible, if needed.

What other on-site services do you offer?

The staff and services of our therapy program are available to all German Centre for Extended Care residents. This includes physical, occupational and speech/language therapists. We also contract with specialists who provide on-site dental medicine, podiatry, ophthalmology, audiology and radiology services. By offering these services onsite, we avoid disrupting a resident’s life by transporting them via ambulance or chair car to a local outpatient department to receive these services.

Do you offer palliative care?

Our Palliative Care Program focuses on relief of the pain, symptoms and stress of serious illnesses, whatever the diagnosis. Our goal is to help residents live comfortably and attain the best possible quality so that they may retain their comfort, dignity and control. A physician referral is required for palliative care services.

What is your payment plan?

German Centre for Extended Care is a preferred provider for most major insurance plans, including: Medicare and Medicaid, Harvard Pilgrim Health Care, Blue Cross/Blue Shield, EverCare, and Tufts Health Plan, among others. We accept American Express, Visa, MasterCard and personal checks.

How can I volunteer at German Centre for Extended Care?

Volunteers are an integral part of our commitment to caring for the physical and emotional well-being of our seniors. Of course, people may have many obligations and commitments, and that’s why we encourage you to set your own schedule. You may decide to volunteer days or evenings, an hour or two a week, or once a month. No matter how much time you can give, you will make a difference! The Director of Resident Life matches volunteers with rewarding opportunities that are meaningful to them and to our residents and patients.

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