Frequently Asked Questions

2220 Centre St
West Roxbury, MA 02132

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COVID-19 Commitment to Clean FAQ

What new cleaning procedures have been implemented?
  • All common areas including entry ways, elevators and public bathrooms are sanitized with new backpack sprayer technology regularly. High touch surface areas, such as counters, doorknobs, chairs, and elevator buttons are regularly sanitized.
  • Resident apartments receive a deep cleaning and sanitization on an as needed basis, utilizing the new battery powered backpack sprayer technology.
  • Staff areas, including entries, lounges, and locker areas are thoroughly cleaned regularly, and receive a deep cleaning and sanitization once a week utilizing the new battery powered backpack sprayer technology.
Are products used to sanitize non-toxic and safe?
The products used in common areas and resident apartments is a disinfectant called Hospital 256. It is safe but should not be sprayed on or too near a resident, so residents are not in their apartment during sanitization. The Hospital 256 product is also used in common areas and residents and staff are not in the areas during application.
If I have questions or concern who should I contact?
Please contact the Deutsches Altenheim Executive Director or Marketing Director who can be reached at 617-325-1230.
  • All common areas including entry ways, elevators and public bathrooms are sanitized with new backpack sprayer technology regularly. High touch surface areas, such as counters, doorknobs, chairs, and elevator buttons are regularly sanitized.
  • Resident apartments receive a deep cleaning and sanitization on an as needed basis, utilizing the new battery powered backpack sprayer technology.
  • Staff areas, including entries, lounges, and locker areas are thoroughly cleaned regularly, and receive a deep cleaning and sanitization once a week utilizing the new battery powered backpack sprayer technology.
The products used in common areas and resident apartments is a disinfectant called Hospital 256. It is safe but should not be sprayed on or too near a resident, so residents are not in their apartment during sanitization. The Hospital 256 product is also used in common areas and residents and staff are not in the areas during application.
Please contact the Deutsches Altenheim Executive Director or Marketing Director who can be reached at 617-325-1230.

General FAQ

When is it time to consider a move to an assisted living facility?
Making the decision to move into an assisted living residence is not always easy, but it may very well be the best decision ever made -- for both seniors and their families. Families need to consider whether a family member can live alone. Often, social interaction is limited when one lives alone. Assisted living enables seniors to enjoy both social and recreational activities. Safety is yet another factor. In essence, assisted living provides the support needed, allowing seniors to remain as independent as possible.
Will there be medical care available?
There are licensed nurses on staff seven days a week and as well as a Resident Care Director, who oversees all aspects of care, including medication assistance and communication with family and physicians. Nurses are available from 7am to 3pm seven days a week as well as a 24-hour emergency response system. Additionally, outpatient rehabilitation services are offered in the comfort of your own apartment.
What if I need more services than those provided at the assisted living residences?
Deutsches Altenheim offers a continuum of support service and residences that are always readily available to residents. This is a huge advantage of being part of the Deutsches Altenheim family; these services can be easily accessed whenever a resident needs additional support. Our affiliations include:
  • German Centre for Extended Care offers skilled nursing care and rehabilitation services.
  • The Schrafft Pavilion offers memory care based upon a habilitative model of care.
  • Senior Place offers adult day health services to seniors five days a week.
Making the decision to move into an assisted living residence is not always easy, but it may very well be the best decision ever made -- for both seniors and their families. Families need to consider whether a family member can live alone. Often, social interaction is limited when one lives alone. Assisted living enables seniors to enjoy both social and recreational activities. Safety is yet another factor. In essence, assisted living provides the support needed, allowing seniors to remain as independent as possible.
There are licensed nurses on staff seven days a week and as well as a Resident Care Director, who oversees all aspects of care, including medication assistance and communication with family and physicians. Nurses are available from 7am to 3pm seven days a week as well as a 24-hour emergency response system. Additionally, outpatient rehabilitation services are offered in the comfort of your own apartment.
Deutsches Altenheim offers a continuum of support service and residences that are always readily available to residents. This is a huge advantage of being part of the Deutsches Altenheim family; these services can be easily accessed whenever a resident needs additional support. Our affiliations include:
  • German Centre for Extended Care offers skilled nursing care and rehabilitation services.
  • The Schrafft Pavilion offers memory care based upon a habilitative model of care.
  • Senior Place offers adult day health services to seniors five days a week.

2220 Centre St
West Roxbury, MA 02132
857-547-2000