The staff was unfailingly kind, patient and responsive, even as my mother struggled with her physical and cognitive issues. They went over and above what could reasonably be expected — not just once or twice but on numerous occasions — and my family and I are forever in their debt. The nurses, Marilyn and Joannie, not only provided excellent care but were generous with their time and knowledge as our family navigated sometimes challenging circumstances. They consistently advocated on my mother’s behalf, provided guidance and made suggestions that were always in the best interest of my mother, while recognizing some of the limiting factors we were dealing with. Kathy Labbe was extremely helpful as well.
I also want to thank you, as trustees, for the commitment you have made to provide such a caring and well-managed environment. I am grateful to you and everyone at Edelweiss, and greatly respect and admire the people and the work they do. I can’t imagine my mother could have had a better situation.
We always felt welcomed and supported by everyone at Edelweiss. The senior care she received was always very personal and professional. Our family truly appreciates the respect and dignity that is given to all your residents. Neither my aunt nor anyone in our family ever questioned whether we made the right choice at Edelweiss. Thank you for who you are and all you do.
It is almost impossible to convey the measure of our gratitude for your care of my dad. From our first meeting to final hugs, it was an extraordinary experience. Everyone seemed to know his name from day one. Everyone had a friendly, warm approach. Everyone, PCAs, nurses, administration, maintenance, dining staff was just wonderful. We thank you for making the final years of an exceptional life dignified, safe, warm and sometimes just fun.
We cannot say enough about how grateful we are to the office and nursing staffs at Edelweiss, and especially to Nadia for the attention our mother has received while living there. We would recommend Edelweiss Village to any family looking for an excellent assisted living environment.